Shipping Policy

Shipping Policy

Free Worldwide Shipping!

We are delighted to offer free worldwide shipping on all orders at Gift Heaven!

Order Processing

Most orders are processed within 1–3 business days.
Orders are not processed on weekends and public holidays.

Shipping Times

Standard shipping takes 5–7 business days from the date of dispatch.
Due to high demand for certain products, some orders may experience delays. We appreciate your patience.

Order Tracking

You will receive a confirmation email once your order is placed.
A second email with tracking information will be sent once your order is dispatched (please check your spam folder as well).
All orders can be tracked using the provided tracking number.

Delays and Issues

In the unlikely event that you do not receive your order within the stated delivery time, or if your order is damaged upon arrival, please contact us as soon as possible, but no later than 15 days after the delivery date indicated in the tracking information.

International Shipping

We ship worldwide, with no additional shipping costs.

Contact Us

If you have any questions or concerns about your order, please reach out to us through our Contact Us page or email us at thegiftheaven@gmail.com
Please include your order number for faster assistance.